Returns & Exchange

Last updated: August 2026

Our Policy

We want you to love what you ordered. If something isn't right, we offer easy returns and exchanges within 24 hours of delivery, provided the item is unworn, unwashed, and returned in its original packaging with tags attached.

Items Not Eligible for Return

• Unstitched fabric that has been cut or altered
• Sale or clearance items marked "Final Sale"
• Accessories such as earrings, for hygiene reasons

How to Start a Return

• Contact our support team within 24 hours of delivery via the Contact page, with your order number
• Our team will confirm eligibility and arrange a pickup or drop-off point
• Once received and inspected, refunds are processed within 5–7 business days to your original payment method, or store credit is issued immediately

Exchanges

Need a different size instead? Let us know when you start your return and we'll prioritise dispatching the replacement as soon as the original item is received.